Our loyalty program lets you redeem your points for discounts :

- 20% off for 4000 points,
- 15% off for 2000 points,
- 10% off for 600 points,
- €5 off for 250 points (minimum order amount €40)

Loyalty program terms:

€1 in purchases = 4 points

You can redeem your points for discounts on your purchases; the more you collect, the more you save.

Access your account by logging in and clicking on "my points" at the bottom right.

Frequently asked questions:

Who can register?

It's simple: when you create an account on our website www.perlescorner.com, you are automatically registered. Purchases made without creating an account are not eligible, even retroactively. Points are accumulated with purchases made at the time of or after creating your account.

How do I earn points?

You will earn points with every purchase of items included in the program.
Please note that only purchases made on www.perlescorner.com and at the Perles Corner store (11 rue Oberkampf 75011 Paris) earn points.
To earn points, you must first be registered in the loyalty program with a valid email address.

Purchases made before you registered for the loyalty program will not be taken into account.

If you have several accounts, you will not be able to transfer points from one account to another; you will need to use them on each separate account.

Some items do not earn points, find the list here.

How can I see my total points?

Your total points are shown again on each page at the bottom right if you are logged in.

In the shop, you can ask for your point balance at checkout.

How do I redeem my points?

Log in to your account, then click on the number of points at the bottom right of each screen.

Click Redeem points and you will see all the rewards we offer. If you have enough points, you can redeem them for a reward. The points scale and the list of rewards may change without notice.

Points cannot be transferred to another account.

Points are neither exchangeable nor refundable. In the event of a return, items from an order paid in part with a loyalty voucher will be refunded pro rata and the points will not be credited back.

How do I use my points when ordering online?

Please first redeem your points for discount vouchers; these must be used when placing your orders before payment.

Once the order has been confirmed, we will no longer be able to apply discounts to it.

Vouchers cannot be combined; only one voucher applies per order.

They cannot be applied after the order has been confirmed. You can keep them for your next orders.

Once redeemed, a voucher must be used and cannot be converted back into points. You can find any unused voucher at any time in your loyalty account; it will remain valid until its expiry date (6 months). 

You must enter your code on the first page after checkout validation, in the "gift card or promo code" field, then click "apply"

Vouchers cannot be combined with each other, or with other vouchers and current offers. They cannot be split and must be used in full on a single order. Any remaining balance on partially used vouchers will be lost.

Loyalty vouchers do not apply to preparation and shipping fees, which remain your responsibility.

How do I use my points when I shop in-store?

Ask for your points balance when you check out. If a reward is available, we can then apply it under the same conditions as on the website.

Do my points expire?
Yes. After 12 months, your points will expire.

Do my vouchers expire?
Yes. After 6 months, your unused vouchers will expire.

What do the statuses "approved," "pending," and "cancelled" mean?

- Approved: These points can be redeemed for rewards immediately.

- Pending: The points are automatically approved 15 days after your purchase; this delay is fixed.

- Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from "Pending" to "Cancelled").

How do I leave the program?

If you no longer want to earn points, please contact us to request removal from the program. Please note that you will lose the points you had accumulated.

What happens if I leave the program and decide to join again?

Just contact us and we will re-enroll you in the program. However, your total points will be reset to zero.

Where can I report a problem or give feedback?

Please contact us directly.