Your loyalty program offers you to exchange your points for discounts :

- 20% discount for 4000 points,
- 15% discount for 2000 points,
- 10% discount for 600 points,
- 5% discount for 300 points 

Loyalty program terms:

€1 purchase = 4 points

You can exchange your points for discounts on your purchases, the more you collect, the more you save.

Access your account by logging in and clicking on "my points" at the bottom right.

Frequently asked questions:

Who can register?

It's simple, when you create an account on our site www.perlescorner.com you are registered automatically.

How do I earn points?

You will earn points with every purchase of items included in the program.
Please note that only purchases made on www.perlescorner.com and at the Perles Corner store (11 rue Oberkampf 75011 Paris) allow you to earn points.
To earn points, you must first be registered in the loyalty program with a valid email address.

Purchases made before your registration in the loyalty program will not be taken into account.

If you have multiple accounts, you cannot transfer points from one account to another; you must use them on each separate account.

Some items do not offer points, find the list here.

How do I see my total points?

Your total points are displayed on every page at the bottom right if you are logged in.

At the store, you can ask for your points balance when you check out.

How do I exchange my points?

Log in to your account and click on the number of points at the bottom right of each screen.

Click on Exchange points and you will see all the rewards we offer you. If you have enough points, you can exchange them for a reward. The points scale and the list of rewards may change without notice.

Points cannot be transferred to another account.

Points are neither exchangeable nor refundable. In the case of a return, items from an order partially paid with a loyalty voucher will be refunded proportionally, and points will not be reinstated.

How do I use my points when ordering online?

Please exchange your points for discount vouchers beforehand; these must be used during your orders before payment.

Once the order is confirmed, we can no longer apply discounts to it.

Vouchers cannot be combined; only one voucher applies per order.

They cannot be applied after the order has been confirmed. You can keep them for your next orders.

Once exchanged, a voucher must be used and cannot be converted back into points. You can find any unused voucher at any time in your loyalty area; it will remain valid until its expiration (6 months). See below to find them:

You must enter your code on the first page after confirming the cart, in the "gift card or promo code" box, then click "apply".

Vouchers cannot be combined with each other or with other current vouchers and offers. They cannot be split and must be used entirely on the same order. The balance of partially used vouchers will be lost.

Loyalty vouchers do not apply to preparation and shipping fees, which remain your responsibility.

How do I use my points when I visit the store?

Ask for your number of points at checkout. If a reward is available, we can then apply it under the same conditions as on the website.

Do my points expire?
Yes. After 12 months your points will expire.

Do my vouchers expire?
Yes. After 6 months your unused vouchers will expire.

What do the statuses "approved", "pending", and "cancelled" mean?

- Approved: These points can be redeemed for rewards immediately.

- Pending: Points are automatically approved 15 days after your purchases; this period is fixed.

- Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (points will change from "Pending" status to "Cancelled").

How do I leave the program?

If you no longer wish to earn points, please contact us to request removal from the program. Please note that you will lose the points you have accumulated.

What happens if I leave the program and decide to join again?

You just need to contact us and we will reinstate you in the program. However, your total points will reset to zero.

Where can I report a problem or give my feedback?

Please contact us directly.