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Faq

Current questions

We offer a wide range of DIY jewelry making supplies, including beads, wire and cord, clasps, charms, jewelry tools, and much more. We have everything you need to let your creativity run wild.

Premium products are pieces made in Europe. We select or manufacture them in our workshops. These pieces are gilded with 24K gold or 925 silver.

We are extremely vigilant about the quality of the products we offer and we check internally that the products correspond to our criteria.

To prolong the life of your jewelry, it is recommended to treat it with care. Avoid exposing it to moisture and harsh chemicals such as perfumes and cleaning products, and remove it before showering or swimming. Store your jewelry in a jewelry box or bag when not wearing it to prevent scratches and tangling.

It's best not to wear your jewelry to the beach or pool. Salt water, chlorine, and sand can damage metals and gemstones. Additionally, there's a risk of losing your jewelry in the water or sand. It's therefore advisable to remove it before swimming.

We pay close attention to the quality of our products and their origins. Our products are ideal for many people. We offer nickel-free, lead-free, and cadmium-free pieces. However, some people are very allergic and can only tolerate solid silver. In this case, you should choose products made of solid 925 silver.

Our stones are carefully selected. They come from all over the world, but we have them cut in our partner workshop in India. An in-house gemologist holds a second-level diploma in gemology to ensure we offer high-quality stones.

We choose to offer pieces made in Europe and free of nickel. We also prefer 24K gold plating, which has a better shine.

Orders

To place an order on our site, follow these simple steps:

  1. Browse our online catalog and add the items you wish to purchase to your cart.
  2. Once you have completed your selection, go to your shopping cart to check the items and quantities.
  3. Click the "Place Order" button and follow the instructions to enter your delivery and payment details.
  4. Confirm your order and wait for an email confirmation. Your package will be shipped as soon as possible.

We accept credit card payments.

Delivery times vary depending on your location. Before your order is shipped, you must allow for preparation time. This cannot be compressed and can vary depending on the time of year, from 24 to 72 business hours. This time may be longer during promotional periods.

Once shipped, delivery may vary depending on the shipping method chosen. We offer express shipping for very urgent orders.

Of course, collection from the Paris Boutique is available: it takes approximately 5 business days to collect your order. A confirmation email will be sent to you as soon as it is available for collection. This in-store collection is suspended in August during the 3 weeks of summer closure.

Yes, we deliver to many countries around the world. During the checkout process, you will be able to select your delivery country from the available options. Please note that additional charges may apply for international deliveries depending on the destination country.

Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to track the status of your delivery on the carrier's website. If you have any additional questions regarding the tracking of your order, please do not hesitate to contact us.

I discover DIY jewelry

DIY (Do It Yourself) jewelry is jewelry made by yourself using various materials, such as beads, charms, wire, cords, and clasps. It's a creative and personalized activity that allows you to design unique jewelry according to your tastes and style.

The possibilities are endless when it comes to DIY jewelry. You can create necklaces, bracelets, earrings, rings, brooches, and even hair accessories. Let your imagination run wild and explore different styles, techniques, and material combinations to create unique pieces.

The tools you need can vary depending on the jewelry-making techniques you choose. However, basic tools include jewelry pliers (flat-nose pliers, round-nose pliers, wire cutters), scissors, tweezers, a beading needle, and a ruler. Of course, it all depends on the jewelry you want to make and the appropriate technique.

Yes, there are many online resources. On our website, we offer many tutorials that guide you through different DIY jewelry creation techniques. These tutorials are available for free and are offered in step-by-step and/or video formats.