Your loyalty rewarded
Your loyalty program offers you the opportunity to exchange your points for discounts :
- 20% discount for 4000 points,
- 15% discount for 2000 points,
- 10% discount for 600 points,
- 5% discount for 300 points
Loyalty program terms and conditions :
1€ purchase = 4 points
You can redeem your points for discounts on your purchases, the more you collect the more you save.
Access your account by logging in and clicking on "my points" at the bottom right.
Frequently Asked Questions:
Who can register?
It's simple, when you create an account on our site www.perlescorner.com you are automatically registered.
How to earn points?
You will earn points at each purchase of items included in the program.
Please note that only purchases made on www.perlescorner.com and to the shop
To earn points you must be previously registered in the loyalty program with a valid email address.
Purchases made prior to your registration in the loyalty program will not be taken into account.
If you have multiple accounts, you will not be able to transfer points from one account to another, you will need to use them on each separate account.
Some items do not offer points, find the list here.
How do I see my point total?
Your point total is displayed on each page at the bottom right if you are logged in.
At the store, you can request your point balance when you check out.
How do I redeem my points?
Log in to your account, and click on the number of dots at the bottom right of each screen.
Click on Redeem points and you'll see all the rewards we offer. If you have enough points, you can redeem them for a reward. The points scale and the list of rewards are subject to change without notice.
Points cannot be transferred to another account.
Points are neither exchangeable nor refundable. In the event of a return, items from a paid order partly with a good loyalty will be refunded pro rata and the points will not be reinstated.
How do I use my points when ordering online?
Please exchange your points for discount vouchers beforehand, these must be be used when placing your orders before payment.
Once the order is validated we will no longer be able to apply the discounts.
Vouchers cannot be combined with each other, only one voucher applies per order.
They don't cannot be applied after order validation. You can keep them for your next orders.
Once redeemed, a voucher must be used and cannot be converted back into points. You can find an unused voucher at any time in your loyalty area; it will remain valid until its expiry date (6 months). Seebelow to find them:
You must enter your code, on the first page after validating the basket, in the "gift card or promo code" box then click on "apply"
Vouchers cannot be combined with each other or with other vouchers or current offers. They cannot be split and must be used in full. on the same order. The balance of vouchers used partially will be lost.
Loyalty vouchers do not apply to preparation and shipping costs. which remain your responsibility.
How do I use my points when I visit the store?
Request your points at checkout. If a reward is available, we can then apply it under the same conditions as on the website.
Do my points expire?
Yes. After 18 months your points will expire.
Do my vouchers expire?
Yes. After 6 months your unused vouchers will expire.
What do the statuses "approved", "pending" and "cancelled" mean?
- Approved: These points can be redeemed for rewards immediately.
- On hold: Points are automatically approved 15 days after your purchases, this period is incompressible.
- Canceled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from "Pending" to "Cancelled").
How to exit the program?
If you no longer wish to earn points, please contact us to request to be removed from the program. Please note that you will lose the points you had accumulated.
What happens if I leave the program and decide to rejoin?
Simply contact us and we will reinstate you in the program. However, your point total will restart from zero.
Where can I report a problem or give my opinion?
Please contact us directly.
